Terms & Conditions

About Us

AC Services is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
AC Services
29 Fullelove Road Brownhills Walsall West Midlands WS8 6BW United Kingdom
Phone: 01543 362047
Fax:
Email: acsmidlands [at] gmail [dot] com

Making A Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payment.

We accept Visa Debit, Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

All orders received are subject to availability. Trail Tech Products is not obligated to carry any item that has been discontinued by a manufacturer, all items offered are subject to availability. As our suppliers product line changes the product lines offered by Trail Tech Products changes. All product images are representational of the item and the actual product delivered may vary slightly in line with manufacturing changes.

Shipping And Handling

All goods will be shipped by the method selected at the time of checkout.

If the service you selected has a track and trace facilty we will email the parcel tracking number upon request.


Delivery Schedule

We deliver your order right away. We will normally send your order to you in 4 business days . International orders are generally received in under 14 days.

We guarantee all orders will be delivered to the customer within 28 days of the order being received and upon full payment of the goods subject to the product being available in our wharehouse or our suppliers.

Back Orders

If Trail Tech Products is unable to supply the goods within 30 days you will be informed and you have the right to cancel the order for the goods in question.

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges

For orders made from the UK or the European Union, 20.0% VAT is added. All other orders are VAT free.

Duties
For orders shipped to international destinations customers must consult there local bank, postal service and customs authority to determine exchange rate and duty charges for the goods ordered. All duties and any other additional charges incurred at the time of import for goods supplied, are the responsibility of the customer and are in addition to the cost of goods and shipping charged by Trail Tech Products Limited.

Credit Card Security

When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Our Payment Service is Payment Card Industry Data Security Standard (PCI DSS) Level 1 compliant

Guarantee

All product warranty is in addition to your specific legal rights, all statutory rights remain unaffected.

Unless otherwise stated goods supplied are brand new. The warranty on the goods protects the original owner and is not transferable unless otherwise stated at the time of purchase.

Damage caused by failing to follow instructions contained and or supplied with the product is also not covered.

The warranty does not cover the cost for return for testing or the cost of removal and reinstallation.

For further information please visit our Warranty section on this website for full Terms and Conditions on warranty for Trail Tech products sold within the United Kingdom.

Reaching Us

If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01543 362047 (International +44 01543 362047) or fax us on or write to us at 29 Fullelove Road Brownhills Walsall West Midlands WS8 6BW United Kingdom

Privacy Policy

AC Services does not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes

Returns Policy

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm